We're a first time home buyer. From searching through listings every day and visiting different properties, to going through offers and counter offers, and to the actual buying process, there were many things we didn't understand. Janet was extremely helpful and made the process so much easier and pleasant. The complexity of Torrance properties, many old houses with various degrees of remodeling, was very difficult to comprehend. In addition, i think the unprecedented pandemic and interest rate that's still driving the market increased competition between buyers. Janet was very patient with us, answered all of our questions, and provided as many connections as possible to help us. We felt that she was helping us whole heartedly and responds almost immediately to any questions we've had. We're blessed to have Janet represent us, and we could not have successfully purchased our first house…
We're a first time home buyer. From searching through listings every day and visiting different properties, to going through offers and counter offers, and to the actual buying process, there were many things we didn't understand. Janet was extremely helpful and made the process so much easier and pleasant. The complexity of Torrance properties, many old houses with various degrees of remodeling, was very difficult to comprehend. In addition, i think the unprecedented pandemic and interest rate that's still driving the market increased competition between buyers. Janet was very patient with us, answered all of our questions, and provided as many connections as possible to help us. We felt that she was helping us whole heartedly and responds almost immediately to any questions we've had. We're blessed to have Janet represent us, and we could not have successfully purchased our first house without her.
We are a newly wed that recently purchased a condo with Janet’s help. Our purchasing process was extremely smooth, thanks to Janet. Her professionalism, flexibility, and responsiveness are beyond excellency that without her help, we couldn’t have landed the place that we are living now, especially during the seller's market. Not too pushy, not too laid back, but transparent and honest. That’s what we appreciated the most from her. Integrity, she will put herself in someone’s shoes and will guide you through like it’s her own matter, which we truly appreciate. We have been recommending Janet pretty much to everybody in our circle; she is legit. Words can’t describe how great, not only as an agent but as a person, she is. Can’t thank her enough. She is awesome.
Janet is lives and works in the market so she has a deep understanding of the local market. She was able to get us top dollar on the sale of our town home and we closed early! A standard sale closed in 27 days and from time of listing just over a month. Great communication, transparency throughout. Highly recommended!
We could not be more satisfied working with Janet Chen to sell our home. Janet is knowledgeable, approachable, personable, endlessly patient, hard-working, and incredibly generous with her time (including mornings, evenings, and weekends). As first-time home sellers, we were not familiar with the process and terminology. Janet helped us feel engaged and comfortable by answering every question and explaining every form and part of the process clearly and thoroughly. Janet developed and managed an efficient sales process, including recommending and coordinating improvements and repairs, and arranging staging and photographs. The sale was a success – we received more offers than expected and ultimately sold for way above the asking price.